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RunnerMate is a Couch to 5K running trainer for iPhone, powered by your Health data.
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Having trouble with the app? Email us and we'll get back to you as soon as possible.
Email SupportFrequently Asked Questions
Why does RunnerMate need access to my Health data?
RunnerMate reads your step count, running distance, and exercise history to set a realistic starting level for your 5K plan. Without this data, it can't personalize your programme.
Does RunnerMate require an Apple Watch?
No — RunnerMate works on iPhone alone. An Apple Watch adds real-time guidance during runs via WorkoutKit.
Does the AI advisor require a specific iPhone model?
The AI running advisor requires Apple Intelligence (iPhone 15 Pro or later with iOS 26). On older devices, RunnerMate provides advice using built-in guidance instead.
What is the minimum iOS version?
RunnerMate requires iOS 26 or later.
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